Expedited shipping is free on this product.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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Compatible with ALL Windows computers.
Compatible with MacBook Pro/Air and latest M1 Pro, M2 MacBook.
Please Note: You can connect your device via USB 3.0 or USB C, but the usb hub need to be installed the driver on your laptop to work.
You only need to install the driver to implement MST mode for different devices.
There are no computer port requirements.
The hub has a built-in high-end advanced chip, which solves the problem that only a specific USB C port can output video.
Using LIONWEI's 5 IN 2 adapter, you can connect your laptop via USB A or USB C, and don't require Thunderbolt 3, just install the driver to work.
The USB hub comes with 2 HDMI, HDMI1 4K@30Hz + HDMI2 1080P@60Hz.
When you connect HDMI1 alone, it can output 4K@30Hz high resolution; when you connect 2 HDMIs, it can output up to 4K+1080P (extend mode), which depends on your monitor and laptop.
Both macOS and Windows systems are compatible with MST mode and can output A/BC.
3 USB 2.0 ports support data transfer at up to 480Mbps. It is advisable to connect the wireless mouse or keyboard with USB 2.0 port.
Connect the hub to install.
If the driver is downloaded directly from the driver website, there will be a left prompt.
You need to unlock it before you tick it.
You can set the display mode and resolution in the app, the options at the top or in the system.
Connect the hub to install. After the installation is complete, exit to use.
In Settings - System - Display, set the display mode, extend or mirror.
Display resolution sets the resolution; Can be rotated in the Display orientation (Latest Driver).
Why is USB 3.0 Hub not working?
Please make sure the USB Hub has installed the correct driver according to the instruction. Because this USB 3.0 Hub is not using the USB C DP alt mode function, it can’t plug&paly.
Why can't I use USB 3.0 Hub suddenly after upgrading my laptop?
When the USB 3.0 Hub cannot be used after the system upgrading, please go to SM76x Driver Download.
Can it work on other old USB A 3.0 laptops?
Yes, as long as you download the driver for the corresponding system, it will work.
Is it support extended mode on MacBook?
Yes! It can work with extend mode on MacBook and also MacBook M1 pro or M2. There is no requirement for the computer port
What support will I get?
We sincerely offer 24-hour online support, 30 days free try out and 12 months Technical Adviser and. If there is any issues with the product, I will help you to fix it.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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